What Information We Collect and Why
When you create an account, we collect the name, email address and phone number you provide. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and wallet number to verify the payment and match it to your account — we do not
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store your mobile banking PIN or full wallet credentials. We also collect device identifiers, IP address and session logs to detect unusual login activity and keep your account secure. Browsing data — pages visited, time on page, clicks — is gathered through cookies to understand how
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you move through the platform, so we can fix problems and improve the experience. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what is needed to complete the transaction you initiated. Your personal data is
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retained for as long as your account is active and for the period required under applicable law in your eligible region. You can request a copy of the data we hold by contacting our support team through the live chat or email channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.